CANCELLATION POLICY

We understand that plans change, so we’ve designed our cancellation process to be as smooth and transparent as possible. Below, you’ll find all the details about your options and responsibilities when canceling a booking with Global Travel Pod.

• Cancel directly through your Global Travel Pod account or by contacting our customer service team.
• Provide your booking reference number and relevant details to initiate cancellation.
• Requests must be submitted within the timeframe set by the service provider (e.g., airline, hotel, activity operator).

• Fees: Charges vary by provider, booking type, and cancellation timing.
• Eligibility: Some bookings (e.g., promotional rates) may be non-refundable. Refunds follow the provider’s policy.
• Processing Time: Refunds, if approved, typically reflect within 7 business days (varies by payment method/bank).

Canceling part of your booking (e.g., one passenger or night) may qualify for a partial refund, subject to the provider’s terms.

Failure to cancel before the booking date may result in no refund and/or charges for the full booking amount.

Need to change dates or services? Contact our team. Note: Modifications may incur fees or price adjustments per the provider’s policy.

As an intermediary, Global Travel Pod adheres to the cancellation terms set by providers (airlines, hotels, etc.). Always review their policies before booking.

Need help? Our support team is ready to assist! Reach us at reservations@globaltravelpod.co.uk or call 020 3962 7051.